BPO to BTO

Products and Services

MIS is a service company that offers our clients Business Process Outsourcing (BPO) Services as well as Business Technology Outsourcing (BTO) Services. Our customizable web applications provide insurance software, services and regulatory compliance to Carriers, Program Managers and Managing General Agents. Built on best of breed rating and policy administration systems, MIS provides its clients with industry leading web based applications to underwrite, rate, quote, bind and bill.

Partnerships Matter!

“Thanks to the new efficient solution from Instec’s QS3, clients have access to web portals that allow them to underwrite, rate, quote, bind, and bill using web services, just like we all shop online for products and services every day.  Together, Instec and MIS are making insurance simple.” Kris George President, MIS Insurance Services

Challenge
  • Develop an easy to use, web based application to quote and bind workers comp and general liability policies
  • Integrate with premium finance, online payroll forms, payment and billing systems
  • Maintain continuous compliance with regulations across all states
Solution
  • MIS web based Fasquote portal collects data needed to quote and passes ACORD xml to Instec web service
  • MIS policy admin software calculates rate and returns premium value to Fasquote portal
  • When prospect accepts quote, Fasquote sends data to policy admin system to issue policy on demand
Results
  • Average quote time of two minutes or less
  • Overall conversion ratio (quote to bind) of over 40% across all states and classes
  • Integrates directly with web based billing solution for instant user return to rate, quote, bind and bill. The final result is simple on demand policy issuance
  • Superior user experience, aligned with a producers business process